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Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Registration under "Shops & Establishment Act" Click Here Labour and Employment 15 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
2 Renewal under "Shops and Establishment Act" Click Here Labour and Employment 20 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
3 Registration / Renewal under "The Building and Other Construction Workers (Regulation of Employment Conditions of Service Act), 1996" Click Here Labour and Employment 20 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
4 Registration Certificate of "Establishment Inter State Migrant Workmen (RE&CS) Act, 1979 (License of Contractor Establishment)" Click Here Labour and Employment 20 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
5 Renewal Certificate of "Establishment Inter State Migrant Workmen (RE&CS) Act, 1979 (License of Contractor Establishment)" Click Here Labour and Employment 20 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
6 Registration / Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 Click Here Labour and Employment 20 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
7 License for Contractors under provision of The Contracts Labour (R & A) Act,1970 Click Here Labour and Employment 20 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
8 Renewal License for Contractors under provision of The Contracts Labour (R & A) Act,1970 Click Here Labour and Employment 20 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
9 Single Annual Return form Click Here Labour and Employment 20 Days Labour Enforcement Officer Asst Labour Commissioner Secretary
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Single integrated return under all the labour laws applicable in the State/UT 116

2 Provision for maintaining online / digital registers and records 117
3 Mandate that the contributions under Labour welfare act should be made through an online system 119

4 Eliminate the requirement of Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 123

5 Registration under The Shops and Establishment Act (including 365 days license)
i. Eliminate the requirement of Inspection prior to registration
ii. Ensure that the final registration is granted within one day from the date of application
127

6 Eliminate the requirement of Renewal of establishment under the Inter State Migrant Workmen (RE&CS) Act, 1979 138

District Industries Center
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Incentives under Investment Promotion Scheme - 2015 for Textile Sector Click Here District Industries Center - Daman 30 View General Manager Secretary -
2 Incentives under Investment Promotion Scheme - 2015 for MSME Click Here District Industries Center - Daman 30 View General Manager Secretary -
3 Allotment of land in Industrial Area Click Here District Industries Center - Daman 30 General Manager Secretary -
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Investors’ Facilitation Center/ Investment Promotion Agency functions 6
2 working procedure for Investors’ Facilitation Center/ Investment Promotion Agency for Queries handling and Grievance handling 7
3 Mandate all queries regarding the application from the investor to be recorded and addressed within a timeline of Investors’ Facilitation Center/ Investment Promotion 8
4 Mandate all queries/clarifications related to industrial applicants are sought once and within 7 days of receiving the application of Investors’ Facilitation Center/ Investment 9
5 list of incentives applicable to all industry in the state 38
6 timelines under the Public Service Guarantee Act (PSGA) for incentive approvals and disbursement 39
7 Fees, procedure and a comprehensive list of all documents for Procurement 296
8 Timeline of Pre, during and Post Procurement process 297
9 Records and documents covering entire procurement process 301
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Consent to Establish under the Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act, 1981 Click Here Pollution Control Committee 90 Days View Member Secretary Chairman -
2 Consolidated Consent and Authorization – New/Renewal under the Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 and Hazardous and other wastes management and Trance boundary Rule, 2016 (Consent to Operate / Renewal) Click Here Pollution Control Committee 90 Days View Member Secretary Chairman -
3 Registration / Renewal under the E-waste management rules, 2016 Click Here Pollution Control Committee 30 Days View Member Secretary Chairman -
4 Registration/ Renewal under Plastic Waste (Management and Handling) Rules, 2016 Click Here Pollution Control Committee 90 Days View Member Secretary Chairman -
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules, 2016 24 View
2 Allow for renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/ third party certification 82 View
3 online dashboard available in public domain updated regularly 83 View
4 Allow validity period of Consent to Operate for period of 5 years and above. 84 View
5 Information on fees, procedure and a comprehensive list of all documents 85 View
Document
6 Timelines mandated through the Public Service Delivery Guarantee Act. 86 View
Document
7 Ensure information on fees, procedure and a comprehensive list of all documents that need to be provided are available on the web site. 88 View
Document
8 Fees, procedure and a comprehensive list of all documents 91 View
Document
9 Timelines mandated through the Public Service Delivery Guarantee Ac 92 View
10 Fees, procedure and a comprehensive list of all documents 94 View
11 Timelines mandated through the Public Service Delivery Guarantee Act 95 View
12 Fees, procedure and a comprehensive list of all documents 97 View
13 Timelines mandated through the Public Service Delivery Guarantee Act 98 View
14 Dashboard available in public domain updated regularly 98 View
15 Central Inspection System (CIS) responsible for undertaking compliance inspections of the Departments concerned Central Inspection 201 View
16 Online inspection system for scheduling of inspections Central Inspection Framework, Compliance Inspection 202 View
17 Inspection is done using computerized risk assessment and allocation of inspectors is undertaken under the CIS Central Inspection Framework 203 View
18 Inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws Central Inspection Framework 204 View
19 Inspection procedure and a comprehensive inspection checklist/form on the CIS website which should be strictly followed by the inspector. No inspections should be done beyond that checklist Central Inspection Framework 205 View
20 Central Inspection Framework, Compliance Inspection under: I - Mandate that inspections (except in case of complaint-based inspections) 206 View
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Registration of license under The Factories Act, 1948 Click Here Factories & Boiler 20 Days Labour Enforcement Officer. Asst Labour Commissioner Secretary
2 Renewal of license under The Factories Act, 1948 Click Here Factories & Boiler 60 Days Labour Enforcement Officer. Asst Labour Commissioner Secretary
3 Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948 Click Here Factories & Boiler 15 Days Labour Enforcement Officer. Asst Labour Commissioner Secretary
4 Registration of Boilers under The Boilers Act, 1923 Click Here Factories & Boiler 30 Days Labour Enforcement Officer. Asst Labour Commissioner Secretary
5 Renewal of Boilers under The Boilers Act, 1923 Click Here Factories & Boiler 15 Days Labour Enforcement Officer. Asst Labour Commissioner Secretary
6 Registration / Renewal of Boilers Manufactures under The Boilers Act, 1923 Click Here Factories & Boiler 15 Days Labour Enforcement Officer. Asst Labour Commissioner Secretary
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Provision for allowing the validity of license under the Factories Act, 1948 to be 10 years or more. 101

2 Public Service Delivery Guarantee Act (or equivalent) legislation for approval of Registration of Factories under The Factories Act, 1948 103
3 Eliminate the requirement of renewal of registration or allow auto-renewal for Factories Registration under The Factories Act, 1948 105

4 Third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by authorizing Boiler Operation Engineer (BoE) with list of empanelled third party for certification. 109
5 Timelines for Public Service Delivery Guarantee Act for Registration and Renewal of Boilers under The Boilers Act, 1923 111
6 Timelines for Public Service Delivery Guarantee Act for Registration of Boilers Manufactures under The Boilers Act, 1923 114
Collectorate - Daman
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Change In Land Use ( N.A.) Click Here Collectorate - Daman 90 View Superintendent (Collectorate) Resident Deputy Collector Collector
2 Application of Licenses under rule 11 of the Dadra and Nagar Haveli & Daman and Diu Cinema (Regulation of Exibition by Video.) Rules, 1985 / Application for registration under Cinema Regulation for Cinema Halls.
(Registration and Renewal)
Click Here Collectorate - Daman 45 View Superintendent (Collectorate) Resident Deputy Collector Collector
3 Application for Permission from District Collector for Movie Shooting (Integrated with Police & Traffic / State Protected Monument / Municipal Councils)
Note : One Time Registration / Permission. Renewal not applicable.
Click Here Collectorate - Daman 5 View Superintendent (Collectorate) Resident Deputy Collector Collector
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Timeline of Change in Land Use ( N.A.) 79
2 Fees, Procedure and a comprehensive list of documents of N.A. Application 80
3 Dashboard-NA 81
4 Fees, Procedure and a comprehensive list of documents of Registration under State Cinema Regulations/ rules 242
5 Timeline of State Cinema Regulations/ rules 243
6 Dashboard - State Cinema Regulations 245
7 Fees, Procedure and a comprehensive list of documents of Police and Traffic for Movie Shooting 258
8 Timeline of Police and Traffic for Movie Shooting 259
9 Dashboard -Police and Traffic for Movie Shooting 261
10 fees, procedure and a comprehensive list of all documents of State Protected Monument for Movie Shooting 266
11 Timeline of State Protected Monument for Movie Shooting 267
12 Dashboard - State Protected Monument for Movie Shooting 269
13 Fees, Procedure and a comprehensive list of all documents of Permission from District Collector for Movie Shooting 270
14 Timeline of Permission from District Collector for Movie Shooting 271
15 Dashboard - District Collector for Movie Shooting 273
Collectorate - Diu
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Change In Land Use ( N.A.) Click Here Collectorate - Diu Superintendent (Collectorate) Resident Deputy Collector Collector
2 Application for State Cinema Regulations Click Here Collectorate - Diu Superintendent (Collectorate) Resident Deputy Collector Collector
3 Application for Police and Traffic for Movie Shooting Click Here Collectorate - Diu Superintendent (Collectorate) Resident Deputy Collector Collector
4 Application for State Protected Monument for Movie Shooting Click Here Collectorate - Diu Superintendent (Collectorate) Resident Deputy Collector Collector
5 Application for Permission from District Collector for Movie Shooting Click Here Collectorate - Diu Superintendent (Collectorate) Resident Deputy Collector Collector
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Timeline of Change in Land Use ( N.A.) 79
2 Fees, Procedure and a comprehensive list of documents of N.A. Application 80
3 Dashboard-NA 81
4 Fees, Procedure and a comprehensive list of documents of Registration under State Cinema Regulations/ rules 242
5 Timeline of State Cinema Regulations/ rules 243
6 Dashboard - State Cinema Regulations 245
7 Fees, Procedure and a comprehensive list of documents of Police and Traffic for Movie Shooting 258
8 Timeline of Police and Traffic for Movie Shooting 259
9 Dashboard -Police and Traffic for Movie Shooting 261
10 fees, procedure and a comprehensive list of all documents of State Protected Monument for Movie Shooting 266
11 Timeline of State Protected Monument for Movie Shooting 267
12 Dashboard - State Protected Monument for Movie Shooting 269
13 Fees, Procedure and a comprehensive list of all documents of Permission from District Collector for Movie Shooting 270
14 Timeline of Permission from District Collector for Movie Shooting 271
15 Dashboard - District Collector for Movie Shooting 273
Collectorate - DNH
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Change In Land Use ( N.A.) Click Here Collectorate - DNH Superintendent (Collectorate) Resident Deputy Collector Collector
2 Application for State Cinema Regulations Click Here Collectorate - DNH Superintendent (Collectorate) Resident Deputy Collector Collector
3 Application for Police and Traffic for Movie Shooting Click Here Collectorate - DNH Superintendent (Collectorate) Resident Deputy Collector Collector
4 Application for State Protected Monument for Movie Shooting Click Here Collectorate - DNH Superintendent (Collectorate) Resident Deputy Collector Collector
5 Application for Permission from District Collector for Movie Shooting Click Here Collectorate - DNH Superintendent (Collectorate) Resident Deputy Collector Collector
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Timeline of Change in Land Use ( N.A.) 79
2 Fees, Procedure and a comprehensive list of documents of N.A. Application 80
3 Dashboard-NA 81
4 Fees, Procedure and a comprehensive list of documents of Registration under State Cinema Regulations/ rules 242
5 Timeline of State Cinema Regulations/ rules 243
6 Dashboard - State Cinema Regulations 245
7 Fees, Procedure and a comprehensive list of documents of Police and Traffic for Movie Shooting 258
8 Timeline of Police and Traffic for Movie Shooting 259
9 Dashboard -Police and Traffic for Movie Shooting 261
10 fees, procedure and a comprehensive list of all documents of State Protected Monument for Movie Shooting 266
11 Timeline of State Protected Monument for Movie Shooting 267
12 Dashboard - State Protected Monument for Movie Shooting 269
13 Fees, Procedure and a comprehensive list of all documents of Permission from District Collector for Movie Shooting 270
14 Timeline of Permission from District Collector for Movie Shooting 271
15 Dashboard - District Collector for Movie Shooting 273
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Provisional Fire NOC Click Here Fire & Emergency Services 30 Days Station Fire Officer Assistant Divisional Fire Officer Director (F&ES)
2 Final Fire NOC Click Here Fire & Emergency Services 30 Days Station Fire Officer Assistant Divisional Fire Officer Director (F&ES)
3 Renewal Fire NOC Click Here Fire & Emergency Services 30 Days Station Fire Officer Assistant Divisional Fire Officer Director (F&ES)
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected. 12
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Registration under "Weights & Measure" Click Here Weights & Measures 30 Days Deputy Secretary Secretary
2 Registration under "License for Repairer" Click Here Weights & Measures 30 Days Deputy Secretary Secretary
3 Renewal under "License for Repairer" Click Here Weights & Measures 30 Days Deputy Secretary Secretary
4 Registration under "License for Dealer" Click Here Weights & Measures 30 Days Deputy Secretary Secretary
5 Renewal under "License for Dealer" Click Here Weights & Measures 30 Days Deputy Secretary Secretary
6 Registration under "License for Manufacturer" Click Here Weights & Measures 30 Days Deputy Secretary Secretary
7 Renewal under "License for Manufacturer" Click Here Weights & Measures 30 Days Deputy Secretary Secretary
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Online single window system Registration under Legal metrology/Weights & Measures 50

2 Fees, procedure, guidelines and a comprehensive list of documents of Registration/ Licenses under the Legal Metrology Act, 2009 233
3 Timelines mandated through the Public Service Delivery Guarantee Act under Registration/ Licenses under the Legal Metrology Act, 2009 234
4 Implemention for online single window system Registration/ Licenses under the Legal Metrology Act, 2009 235

5 Online dashboard available in public domain updated regularly for Registration/ Licenses under the Legal Metrology Act, 2009 235

6 Online dashboard available in public domain updated regularly for Registration/ Licenses under the Legal Metrology Act, 2009 236

7 Requirement of Renewal under the Legal Metrology Act, 2009 237
8 Circular & Guidelines regarding reduction of regulatory compliance burden on businesses and citizens. 237
9 Order regarding elimination renewals and introduction of auto renewals. 237

Electricity - Daman

It is mandated that all applications related to new electricity connections are available online and no other mode will be accepted for application submissions.
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Issue of New Electricity Connection
a) Temporary connection
b) LT connection
c) HT connection
Online Application Online Payment Application Tracker Electricity - Daman 15 Days
45 Days
45 Days
View Executive Engineer Deputy Secretary(Power) Secretary
2 Approval for DG set installation (Registration and Renewal) Electricity - Daman 15 Days View Executive Engineer Deputy Secretary(Power) Secretary
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Mandatory documents required for obtaining the electricity connection 141
2 Total duration and frequency of outages 142
3 Information regarding Tariff & Change in Tariff(if any in advance ahead of billing cycle) 143
4 Information regarding Planned Outages for Customers. 144
5 Charged electrical connections (up to 150 KVA) is provided within Seven days 145
6 Online dashboard available in public domain updated regularly 146
7 Online System for e-Payments for Electricity Bills 147
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Water Connection Click Here PWD 07 Days Executive Engineer Superintending Engineer Secretary
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Display information on tariffs (in Rs. per kL) 149
2 Timelines mandated through the Public Service Delivery Guarantee Act 151
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Hotel & Home stay/Bed & Breakfast registration Form Click Here Tourism Department 21 Days Information
Assistant
Director
(Tourism)
Secretary (Tourism)
2 Hotel & Home stay/Bed & Breakfast registration Renewal Form Click Here Tourism Department 21 Days Information
Assistant
Director
(Tourism)
Secretary (Tourism)
3 Travel Agency Registration Form Click Here Tourism Department 21 Days Information
Assistant
Director
(Tourism)
Secretary (Tourism)
4 Travel Agency Form - Renewal Click Here Tourism Department 21 Days Information
Assistant
Director
(Tourism)
Secretary (Tourism)
5 Tourism Event - Performance License Click Here Tourism Department 21 Days Information
Assistant
Director
(Tourism)
Secretary (Tourism)
Civil Registrar Cum Sub Registrar - Daman
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Partnership Firms Registration Click Here Civil Registrar Cum Sub Registrar - Daman 15 View Firm Registrar/Sub Registrar Jt./Deputy Secretary Revenue Collector / Registrar
2 Property Registration Click Here Civil Registrar Cum Sub Registrar - Daman Same Day View Sub Registrar Jt./Deputy Secretary Revenue Collector / Registrar
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Legal Basis, Necessity & Business-friendliness of the Service 3
2 Search Records of Registered Documents 65
3 Data of land transaction deeds search by ( Registration No., Registration Date, Survey No.) 71
4 Online Stamp Duty Calculator 72
5 Mandate regrading registration of deed to be issued on the same day as the day of registration 75
6 Fees Structure of the Property Registration & Stamp Duty 76
7 Integration process of mutation with the registration process 77
8 Checklist and process flow for registration of partnership firms 286
9 Timeline of the Department Services 287
10 Standard template of MoA for Partnership Firms Registration 290
11 Partnership Firms Registration model bye-laws/Rules
12 Indian Partnership Act - 1932
Civil Registrar Cum Sub Registrar - Diu
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Partnership Firms Registration Click Here Civil Registrar Cum Sub Registrar - Diu - Superintendent Collector Collector -
2 Property Registration Click Here Civil Registrar Cum Sub Registrar - Diu - Sub Registrar Collector -
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Legal Basis, Necessity & Business-friendliness of the Service 3
2 Search Records of Registered Documents 65
3 Data of land transaction deeds ( Registration No., Registration Date, Survey No.) 71
4 Online Stamp Duty Calculator 72
5 Mandate regrading registration of deed to be issued on the same day as the day of registration 75
6 Fees Structure of the Property Registration & Stamp Duty 76
7 Integration process of mutation with the registration process 77
8 Checklist and process flow for registration of partnership firms 286
9 Timeline of the Department Services 287
10 Standard template of MoA for Partnership Firms Registration 290
11 Partnership Firms Registration model bye-laws/Rules
12 Indian Partnership Act - 1932
Sub Registrar - DNH
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Partnership Firms Registration Click Here Sub Registrar - DNH - Sub Registrar Resident Deputy Collector Collector
2 Property Registration Click Here Sub Registrar - DNH - Sub Registrar Resident Deputy Collector Collector
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Legal Basis, Necessity & Business-friendliness of the Service 3
2 Search Records of Registered Documents 65
3 Data of land transaction deeds search by ( Registration No., Registration Date, Survey No.) 71
4 Apply for Property Registration 72
5 Online Stamp Duty Calculator
6 Online payment of application fee - Stamp duty
7 Online payment of application fee - registration fees
8 Timeline of the Property Registration 75
9 Fees Structure of the Property Registration & Stamp Duty 76
10 Integrate process of mutation with the registration process 77
11 Checklist and process flow for registration of partnership firms 286
12 Timeline of the Department Services 287
13 Standard template of MoA and model bye-laws 290
Planning & Development Authority - Daman
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Construction Permission (Include Storage of Construction Material) Click Here Planning & Development Authority -Daman 30 Days View Member Secretary (PDA). Chairman (PDA) -
2 Occupancy Certificate / Part Occupancy Certificate Click Here Planning & Development Authority -Daman 30 Days View Member Secretary (PDA). Chairman (PDA) -
3 Application for Inspection at Plinth level Click Here Planning & Development Authority -Daman 15 Days View Member Secretary (PDA). Chairman (PDA) -
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Uniform building code/building by-law (Development Control Rules) 178
2 Risk-Based Classification of Buildings 179
3 Responsibilities for professionals including architects and engineers engaged in the construction process 180
4 Mandatory qualifications for architects and structural engineers 181
5 master plans/zonal plans/land use plans for all urban areas
(Regional Plan for Daman District)
182
6 Inspection procedure and checklist for contruction permission 189
7 Inspection procedure and checklist for occupancy certificate 190
8 Order Regarding inspection for various services shall be limitated to the checklist 191
9 Computerized allocation of inspectors 193
10 Inspection by Building Proposal Office/ relevant agency as part of Building Plan Approval Process
(Order regarding submition of the inspection reports with the timeline on department website)
194
11 Fees, procedure and all list of documents that need to be provided are available on the website
(Order regarding charges for stacking of buliding matrial on public road and with site)
195
12 Legislation for approval of complete application
(This Processes merged with various services provide by PDA)
196
13 Single window system and mandate the following features without the requirement of physical visit
(This Processes merged with various services provide by PDA)
197
Planning & Development Authority - DNH
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Online dashboard available in public domain which is updated regularly 37
2 Implement a GIS system to provide details about the land earmarked for industrial 43
3 GIS system provides details about available connectivity infrastructure 44
4 Uniform building code/building by-law applicable to the entire State 178
5 Uniform building code/building by-law include provisions for risk-based classification of buildings 179
6 Uniform building code/building by-law includes accreditation programs and clear responsibilities for professionals including architects and engineers 180
7 Qualifications for architects and structural engineers in the uniform building by-law applicable in State/UT 181
8 Master plans/zonal plans/land use plans for all urban areas 182
9 Stipulate that construction permits are provided within 45 days 183
10 Fees, procedure and a comprehensive list of documents including pre-construction and post-construction No Objection Certificates (NOCs), registrations and other mandatory State/UT approvals 184
11 Construction permit approval 185
12 Mandate a single, joint site inspection of Fire, Sewerage, Electricity 186
13 Checklist and Procedure for Construction Permit,
Checklist and Procedure for Grant Occupancy Certificate
189
14 190
15 Mandate that inspections (except in case of complaint-based inspections) shall be limited to the checklist 191
16 Risk Assessment of various Services of PDA 192
17 Allocation of inspectors 193
18 Mandate Online Submission of Inspection Report 194
19 F`ees, procedure and a comprehensive list of all documents of Sanction for storage of construction material 195
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Label Registration/Brand Registration Click Here Excise Department 10 Days Assistant Commissioner Deputy Commissioner Commissioner
2 Export Permit (spirit) by Distilleries/Industries Click Here Excise Department 3 Days Assistant Commissioner Deputy Commissioner Commissioner
3 Export Permits(IMFL/CL/Beer/FL) by Distilleries/Brewery Click Here Excise Department 3 Days Assistant Commissioner Deputy Commissioner Commissioner
4 Import Permit (spirit) by Distilleries/Industries Click Here Excise Department 3 Days Assistant Commissioner Deputy Commissioner Commissioner
5 Import Permits(IMFL/CL/Beer/FL) by Wholesalers Click Here Excise Department 3 Days Assistant Commissioner Deputy Commissioner Commissioner
6 Local Sale/Transport Permits(Spirit) by Distilleries/Industries) Click Here Excise Department 1 Days Assistant Commissioner Deputy Commissioner Commissioner
7 Local Sale Permits (IMFL/CL/Beer/FL) by Distilleries/Brewery/Wholesalers Click Here Excise Department 1 Days Assistant Commissioner Deputy Commissioner Commissioner
8 Occasional License Click Here Excise Department 7 Days Assistant Commissioner Deputy Commissioner Commissioner
9 Renewal of Licenses (Distilleries / Brewery / Wholesalers / Retailers / Hotels) Click Here Excise Department 30 Days Assistant Commissioner Deputy Commissioner Commissioner
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Legal Basis, Necessity & Business-friendliness of the Service 3
2 Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application 175
Municipal Council - Daman
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Registration for Trade License Click Here Municipal Council - Daman 7 Days Chief Officer Director -
2 Mobile Tower Approval (Registration and Renewal) Click Here Municipal Council - Daman 7 Days Chief Officer Director -
3 Travel Agency (Registration and Renewal) Click Here Municipal Council - Daman 7 Days Chief Officer Director -
4 Signage License for advertisement (Registration and Renewal) Click Here Municipal Council - Daman 7 Days Chief Officer Director -
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Digitize and publish data of Property Tax payment dues online in public domain
i. Name of the Property Tax payer
ii Survey no. of land / Unique Identification no. of property
67

2 Mandate that each property Unique Property ID for all rural and urban areas 68

3 Comprehensive uniform building code/building by-law applicable to the entire State 178
4 Provisions of risk-based classification of buildings 179
5 Accreditation programs and clear responsibilities for professionals including architects and engineers engaged in the construction process 180
6 Valid master plans/zonal plans/land use plans for all urban areas 182
7 Information about fees, procedure and a comprehensive list of documents on the website 184
8 Implement a system to allow approval based on third party certification under Construction permit approval 187
9 Publish an online dashboard available in public domain updated regularly under Construction permit approval
i. Building Plan approval
ii. Plinth Approval
iii. Completion/Occupancy certificate
188
10 Inspection by Building Proposal Office/ relevant agency as part of obtaining construction permit 189
11 Inspection by Building Proposal Office/ relevant agency as part of obtaining occupancy/completion certificate 190
12 Checklist published on the Department's website for Inspection by Building Proposal Office/ relevant agency 191
13 Implement a computerized system for identifying building/area that needs to be inspected based on risk assessment 192
14 Computerized allocation of inspectors for inspection by Building Proposal Office/ relevant agency as part of Building Plan Approval Process, Plinth Level Inspection and obtaining completion/ occupancy certificate 193
15 Inspection report time line for inspection by Building Proposal Office/ relevant agency 194
16 Requirement of renewal of registration or allow auto-renewal for Trade License 219
17 Fees, procedure and a comprehensive list of all documents for Mobile Tower Approval 254
18 Data of Property Tax payment dues at all urban areas of the State/UT under Property Registration 71
19 Labour, Water Department and internal departments responsible for granting construction permits in urban areas and IDCs under Property Registration 186
20 Fees, procedure and a comprehensive list of all documents under Trade License 214
21 Timelines mandated through the Public Service Delivery Guarantee Act for Trade License 215

22 Fees, procedure and a comprehensive list of all documents for Signage License for advertisement 246
23 Public Service Delivery Guarantee Act for Signage License for advertisement
Signage Permissions are outsourced. For obtaining Signage Permission one can directly contact the Outsourced Agency registered with DMC : Mohammad Ikbalali Shifayatali Shaiyad
R/o. 3/115-A, Masjid Street Kharawad, Nani Daman.
Mobile Number. 9913480335
247
24 Implemention of online single window system for Signage License for advertisement
i. Submission of application
ii. Payment of application fee
iii. Track status of application
iv. Download the final signed certificate
v. Third party verification
248
25 Online dashboard available in public domain for Signage License for advertisement 249
26 Online dashboard available in public domain for Mobile Tower Approval 257
27 Online system which will have the facility to auto-calculate the levy area-wise and enable online payment of property tax 69
View
Municipal Council - Diu
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Registration for Trade License Click Here Municipal Council - Diu - Chief Officer. Director -
2 Travel Agency (Registration and Renewal) Click Here Municipal Council - Diu - Chief Officer. Director -
Municipal Council - Silvassa (DNH)
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Registration for Trade License Click Here Municipal Council - Silvassa - Chief Officer. Secretary -
2 Signage License for advertisement (Registration and Renewal) Click Here Municipal Council - Silvassa - Chief Officer. Secretary -
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Implemention of online wizard/system under Access to Information and Transparency and Including additional new regulation or license 1
2 Enact a legislation for time-bound delivery of services to Industries/ Businesses. 2
3 Single Window System sends out SMS/e-mail notification for Property registration, complaint/ grievances, water supply connection, advertisement tax, etc 12
4 Application for new water connection can be filled and submitted online 36

5 Online Single Window System the dashboard for all services 37

6 Digitize and publish data of Property Tax payment dues online in public domain
i. Name of the Property Tax payer
ii. Survey no. of land / Unique Identification no. of property
iii. View Property details
67

7 Online system which will have the facility to auto-calculate of property tax under Property Registration 69



8 Mandate that each property Unique Property ID for all rural and urban areas
Individual property is surveyed and Easy City Codes are provided to all properties
68
9 Data of Property Tax payment dues at all urban areas of the State/UT under Property Registration
The user walk through clearly shows Property details check along with payment status and online payment option.
71

10 Implemention an online single window system for Obtaining Water connection 148




11 Tariff details are mentioned based on the water connection for Obtaining Water connection 149
12 Online system for e-payment of bills for Obtaining Water connection 150

13 Timelines mandated through the Public Service Delivery Guarantee Act legislation for obtaining water connection 151
14 Online dashboard for all the new water connections provided in the state 152

15 Fees, procedure and a comprehensive list of all documents under Trade License 214

16 Timelines mandated through the Public Service Delivery Guarantee Act for Trade License 215

17 Implemention an online single window system for Trade License 216

18 Reduce the number of documents required for obtaining trade license to only two: ID Proof and Lease Deed/Legal Occupancy document 217

19 Online dashboard available for Trade License in public domain updated regularly for registrations 218

20 Requirement of renewal of registration or allow auto-renewal under Trade License 219

21 Fees, procedure and a comprehensive list of all documents for Signage License for advertisement 246
22 Timelines mandated through the Public Service Delivery Guarantee Act for Signage License for advertisement 247
23 Implemention of online single window system for Signage License for advertisement
i. Submission of application
ii. Payment of application fee
iii. Track status of application
iv. Download the final signed certificate
v. Third party verification
248





24 Online dashboard available in public domain for Signage License for advertisement 249

GST - Dadra and Nagar Haveli & Daman and Diu.
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Set up of service centers to assist taxpayers for e-filing of returns under the State/Union Territory GST Act
GST SEVA KENDRA : DAMAN & DIU
Department of Value Added Tax & UTGST :
3rd Floor, Udhyog Bhavan, Bhenslore, Nani Daman, Daman - 396210
UT of Dadra and Nagar Haveli and Daman and Diu.
Helpdesk Email ID : gst-helpdesk-dd@gov.in
Daman Contact No : 0260-2260349
Toll Free Contact No : 1800-233-0349
GST SEVA KENDRA : DADRA & NAGAR HAVELI
Department of Value Added Tax & UTGST :
1st Floor, Udhyog Bhavan, 66 KV Road, Near Secretariat, Village Amli, Silvassa - 396230
UT of Dadra and Nagar Haveli and Daman and Diu
Helpdesk Email ID : helpline-ctd-dnh@nic.in
DNH Contact No : 0260-2632000
Working Hours : 10:00 A.M – 5:00 P.M (Lunch: 1:30P.M-2:30P.M)
Working Days : Monday – Saturday (2nd Saturday Holiday)
153
2 Services of such as assisting users in preparing and filing returns under the State/Union Territory GST Act
GST SEVA KENDRA : DAMAN & DIU
Department of Value Added Tax & UTGST :
3rd Floor, Udhyog Bhavan, Bhenslore, Nani Daman, Daman - 396210
UT of Dadra and Nagar Haveli and Daman and Diu.
Helpdesk Email ID : gst-helpdesk-dd@gov.in
Daman Contact No : 0260-2260349
Toll Free Contact No : 1800-233-0349
GST SEVA KENDRA : DADRA & NAGAR HAVELI
Department of Value Added Tax & UTGST :
1st Floor, Udhyog Bhavan, 66 KV Road, Near Secretariat, Village Amli, Silvassa - 396230
UT of Dadra and Nagar Haveli and Daman and Diu
Helpdesk Email ID : helpline-ctd-dnh@nic.in
DNH Contact No : 0260-2632000
Working Hours : 10:00 A.M – 5:00 P.M (Lunch: 1:30P.M-2:30P.M)
Working Days : Monday – Saturday (2nd Saturday Holiday)
154
3 Authority of advance ruling under the State Goods Service Tax

Appointment of member of the Authority for Advance Ruling Under Section 15 of UTGST Act, 2017 in UT of Daman and Diu.
155
Application Procedure and Checklist
4 Appellate authority for advance ruling under the State Goods Service Tax

Appointment of Appellate Authority for Advance Ruling under Rule 109 (A) of CGST Rules,2017
156 Application Procedure and Checklist
District Panchayat - Daman
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 All state, municipal and panchayat levies and information of rates and tariff of Taxes / Levies 157 View
District Panchayat - Diu
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 All state, municipal and panchayat levies and information of rates and tariff of Taxes / Levies 157 View
2 Fees, procedure and a comprehensive list of all documents for Trade License 214 View
District Panchayat - DNH
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 All state, municipal and panchayat levies and information of rates and tariff of Taxes / Levies 157 View
Sr. No. Name of Service Apply Link Department Name Timeline
(Working Days)
Fees / Procedure / Checklist Designation of the Authority Responsible to Deliver the Services 1st Appellate Authority for Grievance Redressal 2nd Appellate Authority for Grievance Redressal
1 Retail Drug License (Pharmacy) (Registration and Renewal) Click Here Drugs Control 30 Days Medical Superintendant / Director. Deputy Secretary Secretary
2 Wholesale Drug License Click Here Drugs Control 30 Days Medical Superintendant / Director. Deputy Secretary Secretary
3 Drug Manufacturing License (Registration and Renewal) Click Here Drugs Control 45 Days Medical Superintendant / Director. Deputy Secretary Secretary
Sr. No. SRAP-2020 Reforms SRAP-2020 Reform No. Action
1 Enact a legislation to mandate time-bound delivery of services to Industries/ Businesses under Access to Information and Transparency 2
2 Criteria displayed on the website for regulation or license under Access to Information and Transparency
Legal Basis, Necessity and Business-friendly
3
3 Fees, procedure and a comprehensive list of all documents for Retail Drug License (Pharmacy) 220
4 Timelines mandated through the Public Service Delivery Guarantee Act under Retail Drug License (Pharmacy) 221
5 Requirement of renewal in Retail Drug License 223
6 Fees, procedure and a comprehensive list of all documents for Wholesale Drug License 224
7 Timelines mandated through the Public Service Delivery Guarantee Act under Wholesale Drug License 225
8 Requirement of Renewal of Wholesale Drug License 227
9 Fees, procedure and a comprehensive list of all documents for Granting of Drug Manufacturing License 228
10 Timelines mandated through the Public Service Delivery Guarantee Act under Granting of Drug Manufacturing License 229
11 Requirement of renewal of registration or allow auto-renewal for Drug Manufacturing License 231